WAVE Awards

Have You Received Great Service?

WAVE Award LogoGive a WAVE in return!

Help us recognize and reward outstanding service!

If you receive great customer service during your Grand Rapids visit, you can nominate your service provider for a WAVE Award. The WAVE Awards recognize service excellence in six categories:

Check out the video from this year's WAVE Award Ceremony


Attractions/Events
Dining
Lodging
Nightlife
Retail & Service
Transportation

Visit www.WAVEAward.com to nominate your service provider. You will need the provider's name, position and place of business.

Nominations are now closed, but will reopen again in April 2012. Visit www.WAVEAward.com for details and information.

This years 2011 WAVE Award winners are:

  • Dining: Mary Metts, JW Marriott - Grand Rapids
  • Lodging: Norina Cadili, JW Marriott - Grand Rapids
  • Nightlife: Chris Kenyon, The Gilmore Collection
  • Transportation: Terron Smith, The Rapid
  • Retail & Service: Brittany Carter, Rylee's Ace Hardware
  • Attractions/Events: Patty Alexander, Meijer State Games of Michigan 

Winners will be recognized at the "Impacting Hospitality Celebration" on November 17 held at DeVos Place as the kickoff to the Grand Rapids International Wine, Beer & Food Festival.

Thank you for helping us perpetuate the Grand Rapids tradition of outstanding customer service!

We will be offering sponsorships for the 2012 WAVE Awards. If you are interested in sponsorship or have any questions about the awards, please contact waveaward@experiencegr.com.

Sponsorship Levels