Privacy Policy

Experience Grand Rapids is a non-profit sales and marketing organization. The mission of the Grand Rapids/Kent County Convention & Visitors Bureau is to lead the marketing of Michigan's West Coast as a premier convention & visitor destination, significantly impacting the economy of Kent County.

Use of the Site

Information on this site is carefully compiled to ensure accuracy. However, materials in this site are provided "as is" and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, the Experience Grand Rapidsdisclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Experience Grand Rapids does not warrant or represent that the information is accurate or reliable or that the site will be free of errors or viruses. Inclusion in this web site does not imply endorsement of Experience Grand Rapids.

The links on this web site are provided only for the convenience of the Experience Grand Rapids web site users and members. The Experience Grand Rapids has no responsibility for, or control over the linked site. To the fullest extent permissible pursuant to applicable law, the Experience Grand Rapids disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, as to the content of the linked site. In no event shall the Experience Grand Rapids be liable for any damages resulting from use of these links even if the Experience Grand Rapids has been informed of the possibility of such liability.

Copyright Statement

The Experience Grand Rapids creates original content for this site. Images used on the Experience Grand Rapids sites are either original or used by special permission of the photographers.

Use of the content and/or images, either edited or as-is, is permitted but requires permission from the Experience Grand Rapids. The Experience Grand Rapids reserves the right to disallow the use of content by any party at any time and without explanation or cause. For permission to use images, contact the photo administrator at photos@experiencgr.com to receive a login to the photo library. For permission to use content of this site please contact Andrea Robyns at arobyns@experiencegr.com.

Privacy

The Experience Grand Rapids understands the importance of your privacy on the Internet. That is why we believe it is important to let you know how we use the information collected through the Experience Grand Rapids web site. The following is our policy regarding Internet privacy and usage.

The Experience Grand Rapids is continually researching and implementing the best reasonable security options available for protecting our data internally and over the Internet. The security of any personal information you choose to provide to the Experience Grand Rapids is solely protected by the Experience Grand Rapids. Further, only authorized staff members have access to specific areas of consumer information.

Collection and Use of Personal Information

 

You can visit our web site without revealing any personal information about yourself or telling us who you are. We do not collect personal information, such as your name, address, phone number, or email address, while you browse. We do, however, gather information in aggregate on how this site is used, such as the number of visitors to the site, length of each visit, and which pages are most commonly used to enter and exit the site.

Some areas of the Experience Grand Rapids web site utilize browser cookies. These cookies are used for enhancing the usability of the web site. You have the option of disabling cookies in your browser's preferences/options area (refer to your browser's help system for further explanation); however, the Experience Grand Rapids web site will not perform as well for you if you choose to disable cookies.

While at the Experience Grand Rapids web site you may voluntarily choose to be added to Experience Grand Rapids email lists. When you choose that option, the Experience Grand Rapids places you on lists to receive information about Grand Rapids attractions, events and/or accommodations of general interest to individuals who live in or visit Grand Rapids. You may at anytime update your profile and remove yourself from this email list.

We accept credit cards through PayPal, which is our selected Payment Processor. PayPal provides its server and safeguard software protocol, Secure Socket Layer (SSL), and ensures the security of the transaction for both parties; Experience Grand Rapids and you. We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments. You can review the PayPal privacy policy at www.paypal.com

Agreement

By using this web site, you agree to our Internet Privacy and Usage Policy and to the use of the information we receive and collect as stated herein and in ways we may notify you of in the future. By providing any personal information to this site, you acknowledge that you fully understand and consent to the collection and processing of such information. We reserve the right at our discretion to modify this Internet Privacy and Usage Policy at any time. Your continued use of this site following the posting of changes to these terms means you accept these changes.