What you need to know to visit the area.

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Experience Grand Rapids Cares

The Experience Grand Rapids team is committed to the community we promote. In addition to building tourism by growing conventions, meetings and leisure visitors we also support those in our community who make this a better place to live, work and promote.

You will find many of our team volunteering on community boards and rolling up our sleeves with other community members. During 2018 many of our staff and board members could be found volunteering in our community throughout our state. Experience Grand Rapids fully supports Michigan Cares for Tourism by our staff volunteering to help restore Michigan's historic attractions to help enhance the visitor experience in those destinations. In addition, countless additional hours are volunteered by our over 4000 trained Certified Tourism Ambassadors (CTA).

If you’re interested in becoming a CTA contact Lisa Verhil, Visitor Services Manager. This group is routinely offered a list of interesting volunteer opportunities within our community.

We couldn’t extend the proper welcome to convention groups without the assistance of our STARS. Our STARS meet monthly to learn about new places and local experiences and provide many volunteer hours for our convention groups. Making our convention attendees feel especially welcome in Grand Rapids.