• Meetings
  • Weddings
  • Groups
  • Media
    • New Trip
    • Your Trip is Empty
    View My Trip ›
  • Destination
    Neighborhoods
    • Downtown
    Enjoy a huge range of entertainment, dining, shopping and sightseeing opportunities, all within an easy, eye-catching 10-minute walk.
    Visit this neighborhood ›
    West Side
    From tigers and coffee to meat markets and Mexican restaurants, the West Side is a fascinating mix of old-school and up-and-coming.
    Visit this neighborhood ›
    Heartside
    Grit, growth and creativity characterize this downtown neighborhood, which boasts unique galleries, clever dining spots and many pleasant…
    Visit this neighborhood ›
    Heritage Hill
    One of the nation’s top old-house neighborhoods – with 1,300 buildings dating back to 1844 – is just a five-minute walk from downtown.
    Visit this neighborhood ›
    Medical Mile
    This world-class health-sciences corridor is spurring new retail and residential developments well beyond its namesake mile.
    Visit this neighborhood ›
    North Quarter
    The city’s largest park, tiniest burger joint, oldest sweet shop and newest best-bar winner are just a few of the pleasures that await visitors.…
    Visit this neighborhood ›
    Southtown
    Diversity is the hallmark of Southtown, with numerous ethnic groups contributing to a vibrant mix of restaurants, shops and events.
    Visit this neighborhood ›
    Uptown
    An eclectic mix of specialty shops, galleries, restaurants and entertainment venues reflect this area’s friendly, funky, fabulous character.
    Visit this neighborhood ›
    Explore the Region
  • Your
    Interests
    • Art & Culture
    Craft Beer & Beverages
    Family
    Food & Dining
    Music
    Outdoor Recreation
    Shopping
    Sports

    Contact Us

    Questions? Comments? Suggestions? We want to hear them all - about Grand Rapids, the Experience GR Team, our web site, you name it! 

    Use the list below to locate the appropriate contact person, or call/email our office at: 

    171 Monroe Ave NW, Suite 545
    Grand Rapids, MI 49503
    (616) 258-7388 (877) VISIT GR  Fax: (616) 459-7291
    VisitUs@ExperienceGR.com

    Staff can be emailed directly by using first initial last name [at] ExperienceGR.com or simply copy the email and paste into your send field of your email.

    Experience Grand Rapids is currently a victim of Caller ID spoofing. Caller ID "spoofing" occurs when a caller deliberately falsifies the information transmitted to your Caller ID display to disguise their identity. Spoofing is often used as part of an attempt to trick someone into giving away valuable personal information so it can be used in fraudulent activity or sold illegally.  U.S. law and FCC rules prohibit most types of spoofing. If you are receiving such calls, please take a moment to file a complaint with the FCC, they can be reached by phone at 1-888-CALL-FCC (1-888-225-5322) or online at www.consumercomplaints.fcc.gov.   We apologize for any inconvenience this may cause you.

    Staff Listings

    Administration

    Doug Small, CTA

    President
    DSmall@ExperienceGR.com
    (616) 258-7388 ext. 3541

    Learn More ›
    Kim Young, CTA

    Vice President of Information Systems
    KYoung@ExperienceGR.com
    (616) 258-7388 ext. 3555

    Learn More ›
    Dan Jonkman, CTA

    Vice President of Finance & Administration
    DJonkman@ExperienceGR.com
    (616) 258-7388 ext. 3548

    Learn More ›
    Angela Nelson, CTA

    Vice President of Multicultural Business Development
    ANelson@ExperienceGR.com
    (616) 258-7388 ext. 3568

    Learn More ›
    Carol Campbell, CTA

    Accounting Manager
    CCampbell@ExperienceGR.com
    (616) 258-7388 ext. 3572

    Learn More ›
    Ashley Gechoff, CTA

    Office Coordinator
    AGechoff@ExperienceGR.com
    (616) 258-7388 ext. 3542

    Learn More ›
    Dan Kyle, CTA

    Information Systems Specialist
    DKyle@ExperienceGR.com
    (616) 258-7388 ext. 3551

    Learn More ›

    Sales & Services

    Tom Bennett, CTA

    Vice President of Sales & Services
    TBennett@ExperienceGR.com
    (877) 847-4847 ext. 3544

    Learn More ›
    Mary Manier, CTP, CTA

    Director of Sales
    MManier@ExperienceGR.com
    (877) 847-4847 ext. 3554

    Learn More ›
    Heidi Schmitt, GMS, CTA

    Director of State Accounts
    HSchmitt@ExperienceGR.com
    (877) 847-4847 ext. 3557

    Learn More ›
    Nichole Steele, CTA

    National Sales Manager
    NSteele@ExperienceGR.com
    (877) 847-4847 ext. 3547

    Learn More ›
    Kelsey Helstowski, CTA

    National Sales Manager
    KHelstowski@ExperienceGR.com
    (877) 847-4847 ext. 3546

    Learn More ›
    Leslie Hastings, CHSP, CASE

    National Sales Manager
    LHastings@ExperienceGR.com
    (703) 469-1784

    Learn More ›
    Nancy Ruppert, CTA

    Convention Development Manager
    NRuppert@ExperienceGR.com
    (877) 847-4847 ext. 3549

    Learn More ›
    Dave Nitkiewicz, CTA

    Specialty Markets Sales Manager
    DNitkiewicz@ExperienceGR.com
    (877) 847-4847 ext. 3574

    Learn More ›
    Marlene Bushouse, CTA

    Senior Sales Administrator
    MBushouse@ExperienceGR.com
    (616) 258-7388

    Learn More ›
    Andie Newcomer, CMP, GMS, CTA

    Director of Events
    ANewcomer@ExperienceGR.com
    (877) 847-4847 ext. 3559

    Learn More ›
    Jackie Stone, CTA

    Events Manager
    JStone@ExperienceGR.com
    (616) 258-7388 ext. 3552

    Learn More ›
    Maria Liddil, CTA

    Events Specialist
    MLiddil@ExperienceGR.com
    (877) 847-4847 ext. 3575

    Learn More ›
    Tim Nelson, CMP, CTA

    Director of Convention Services
    TNelson@ExperienceGR.com
    (877) 847-4847 ext. 3556

    Learn More ›
    Brandy McCallum, CTA

    Convention Services Manager
    BMcCallum@ExperienceGR.com
    (877) 847-4847 Ext. 3543

    Learn More ›
    Nina Fox, CTA

    Convention Services Specialist
    NFox@ExperienceGR.com
    (877) 847-4847 ext. 3540

    Learn More ›

    Marketing

    Janet Korn, CTA

    Senior Vice President
    JKorn@ExperienceGR.com
    (616) 258-7388 ext. 3545

    Learn More ›
    Kate Lieto, CTA

    Director of Marketing
    KLieto@ExperienceGR.com
    (616) 258-7388 ext. 3553

    Learn More ›
    Andrea Robyns, CTA

    Marketing Technology Director
    ARobyns@experiencegr.com
    (616) 258-7388 ext. 3550

    Learn More ›
    Laura Edgington, CTA

    Marketing Manager
    LEdgington@ExperienceGR.com
    (616) 258-7388 ext. 3571

    Learn More ›
    Lisa Verhil, CTA

    Visitor Services Manager
    LVerhil@ExperienceGR.com
    (616) 258-7388 ext. 3578

    Learn More ›
    Kelly Messerly, CTA

    Marketing Content Manager
    KMesserly@ExperienceGR.com
    (616) 258-7388 ext. 3558

    Learn More ›
    Stephanie Kotschevar, CTA

    Public Relations Manager
    SKotschevar@ExperienceGR.com
    (616) 258-7388 ext. 3577

    Learn More ›
    Jack Stanley, CTA

    Video and Digital Content Creator
    JStanley@ExperienceGR.com
    (616) 258-7388 ext. 3567

    Learn More ›
    Ashley Gechoff, CTA

    Office Coordinator
    AGechoff@ExperienceGR.com
    (616) 258-7388 ext. 3542

    Learn More ›

    Board of Directors

    Board of Directors

    Thank you to our Board of Directors that share their passion for Grand Rapids.

    Learn More ›

    Contact Us

  • Contact Us

    • Official Travel Guide

    Our 2019 Visitor's Guide features 84 colorful pages of don't-leave-home-without-it information on attractions, activities, lodging and more. Flip through the online guide or request your FREE copy by mail.

    Contact Us |
    About Us |
    Partners |
    Sitemap |
    Privacy
    Newsletter Signup
    Sign-up for the Experience Grand Rapids newsletter, The Travel Link.
    Back to Top