Travel Updates & Openings

Travel Updates & Openings

What you need to know to visit the area.

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    Contact Us

    Use the list below to locate the appropriate contact person, or call/email our office at: 

    171 Monroe Ave NW, Suite 545
    Grand Rapids, MI 49503
    (616) 258-7388 (877) VISIT GR
    VisitUs@ExperienceGR.com

    Due to the Governor's MI Safe Start plan, Grand Rapids is currently in stage 4 and our office is currently closed. Our team is following safety guidelines and will continue to work from remote locations. 

    Staff can be emailed directly by using first initial last name [at] ExperienceGR.com.

    Staff Listings

    Leadership Team

    Doug Small, CTA

    President
    DSmall@ExperienceGR.com
    (616) 258-7388 ext. 3541

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    Janet Korn, CTA

    Senior Vice President
    JKorn@ExperienceGR.com
    (616) 258-7388 ext. 3545

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    Dan Jonkman, CTA

    Vice President of Finance & Administration
    DJonkman@ExperienceGR.com
    (616) 258-7388 ext. 3548

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    Mary Manier, CTP, CTA

    Director of Sales
    MManier@ExperienceGR.com
    (877) 847-4847 ext. 3554

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    Angela Nelson, CTA

    Vice President of Multicultural Business Development
    ANelson@ExperienceGR.com
    (616) 258-7388 ext. 3568

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    Kim Young, CTA

    Vice President of Information Systems
    KYoung@ExperienceGR.com
    (616) 258-7388 ext. 3555

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    Marlene Bushouse, CTA

    Senior Sales Administrator
    MBushouse@ExperienceGR.com
    (616) 258-7388

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    Carol Campbell, CTA

    Accounting Manager
    CCampbell@ExperienceGR.com
    (616) 258-7388 ext. 3572

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    Laura Edgington, CTA

    Marketing & Social Media Manager
    LEdgington@ExperienceGR.com
    (616) 258-7388 ext. 3571

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    Kelsey Helstowski, CTA

    National Sales Manager
    KHelstowski@ExperienceGR.com
    (877) 847-4847 ext. 3546

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    Abby Jefferson, CTA

    Executive Coordinator
    AJefferson@ExperienceGR.com
    (616) 258-7388 ext. 3552

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    Kate Lieto, CTA

    Director of Marketing
    KLieto@ExperienceGR.com
    (616) 258-7388 ext. 3553

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    Kelly Messerly, CTA

    Marketing Content Manager
    KMesserly@ExperienceGR.com
    (616) 258-7388 ext. 3558

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    Tim Nelson, CMP, CTA

    Director of Convention Services
    TNelson@ExperienceGR.com
    (877) 847-4847 ext. 3556

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    Andie Newcomer, CMP, GMS, CTA

    Director of Events
    ANewcomer@ExperienceGR.com
    (877) 847-4847 ext. 3559

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    Andrea Robyns, CTA

    Marketing Technology Director
    ARobyns@experiencegr.com
    (616) 258-7388 ext. 3550

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    Heidi Schmitt, GMS, CTA

    Director of State Accounts
    HSchmitt@ExperienceGR.com
    (877) 847-4847 ext. 3557

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    Contact Us

  • Contact Us

    • We don’t have to tell you that COVID-19 has dramatically impacted the tourism and hospitality industries. Experience Grand Rapids has had to make some difficult staffing decisions to control costs and better position the organization for the future. Rest assured, Experience Grand Rapids is still here for you. The team members above can be reached via phone or email.

    Board of Directors

    Thank you to our Board of Directors that share their passion for Grand Rapids.

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    Official Travel Guide

    Our 2020 Visitor's Guide features 90 colorful pages of don't-leave-home-without-it information on attractions, activities, lodging and more. Flip through the online guide or request your FREE copy by mail.

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