What you need to know to visit the area.

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Contact Us

Use the list below to locate the appropriate contact person, or call/email our office at: 

171 Monroe Ave NW, Suite 545
Grand Rapids, MI 49503
(616) 258-7388 (877) VISIT GR
VisitUs@ExperienceGR.com

Due to the Governor's MI Safe Start plan, Grand Rapids is currently in stage 4 and our office is currently closed. Our team is following safety guidelines and will continue to work from remote locations. 

Staff can be emailed directly by using first initial last name [at] ExperienceGR.com.

Staff Listings

Leadership Team

Doug Small, CTA

President
DSmall@ExperienceGR.com
(616) 258-7388 ext. 3541

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Janet Korn, CTA

Senior Vice President
JKorn@ExperienceGR.com
(616) 258-7388 ext. 3545

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Dan Jonkman, CTA

Vice President of Finance & Administration
DJonkman@ExperienceGR.com
(616) 258-7388 ext. 3548

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Mary Manier, CTP, CTIS, CTA

Vice President of Sales & Services
MManier@ExperienceGR.com
(877) 847-4847 ext. 3554

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Angela Nelson, CTA

Vice President of Multicultural Business Development
ANelson@ExperienceGR.com
(616) 258-7388 ext. 3568

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Kim Young, CTA

Vice President of Information Systems
KYoung@ExperienceGR.com
(616) 258-7388 ext. 3555

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Marlene Bushouse, CTA

Senior Sales Administrator
MBushouse@ExperienceGR.com
(616) 258-7388

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Carol Campbell, CTA

Accounting Manager
CCampbell@ExperienceGR.com
(616) 258-7388 ext. 3572

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Laura Edgington, CTA

Marketing & Social Media Manager
LEdgington@ExperienceGR.com
(616) 258-7388 ext. 3571

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Ronda Garmon, CTA

Visitor Concierge
RGarmon@ExperienceGR.com
(616) 258-7388 ext. 3542

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Leslie Hastings, CHSP, CASE

National Sales Manager
LHastings@ExperienceGR.com
(703) 469-1784

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Kelsey Helstowski, CTA

National Sales Manager
KHelstowski@ExperienceGR.com
(877) 847-4847 ext. 3546

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Abby Jefferson, CTA

Executive Coordinator
AJefferson@ExperienceGR.com
(616) 258-7388 ext. 3552

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Kate Lieto, CTA

Director of Marketing
KLieto@ExperienceGR.com
(616) 258-7388 ext. 3553

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Brandy McCallum-Martin, CTA

Convention Services Manager
BMcCallum@ExperienceGR.com
(877) 847-4847 Ext. 3543

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Kelly Messerly, CTA

Marketing Content Manager
KMesserly@ExperienceGR.com
(616) 258-7388 ext. 3558

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Tim Nelson, CMP, CTA

Director of Sales & Services
TNelson@ExperienceGR.com
(877) 847-4847 ext. 3556

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Andie Newcomer, CMP, GMS, CTA

Director of Events
ANewcomer@ExperienceGR.com
(877) 847-4847 ext. 3559

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Andrea Robyns, CTA

Marketing Technology Director
ARobyns@experiencegr.com
(616) 258-7388 ext. 3550

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Heidi Schmitt, GMS, CTA

Director of State Accounts
HSchmitt@ExperienceGR.com
(877) 847-4847 ext. 3557

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We don’t have to tell you that COVID-19 has dramatically impacted the tourism and hospitality industries. Experience Grand Rapids has had to make some difficult staffing decisions to control costs and better position the organization for the future. Rest assured, Experience Grand Rapids is still here for you. The team members above can be reached via phone or email.

Board of Directors

Thank you to our Board of Directors that share their passion for Grand Rapids.

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