What you need to know to visit the area.

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Contact Us

Use the list below to locate the appropriate contact person, or call/email our office at: 

171 Monroe Ave NW, Suite 545
Grand Rapids, MI 49503
(616) 258-7388 (877) VISIT GR

Due to the Governor's MI Safe Start plan, Grand Rapids is currently in stage 4 and our office is currently closed. Our team is following safety guidelines and will continue to work from remote locations. 

Staff can be emailed directly by using first initial last name [at] ExperienceGR.com.

Staff Listings

Leadership Team

Doug Small, CTA

(616) 258-7388 ext. 3541

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Janet Korn, CTA

Senior Vice President
(616) 258-7388 ext. 3545

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Dan Jonkman, CTA

Vice President of Finance & Administration
(616) 258-7388 ext. 3548

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Mary Manier, CTP, CTIS, CTA

Vice President of Sales & Services
(877) 847-4847 ext. 3554

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Angela Nelson, CTA

Vice President of Multicultural Business Development
(616) 258-7388 ext. 3568

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Kim Young, CTA

Vice President of Information Systems
(616) 258-7388 ext. 3555

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Marlene Bushouse, CTA

Senior Sales Administrator
(616) 258-7388

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Carol Campbell, CTA

Accounting Manager
(616) 258-7388 ext. 3572

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Laura Edgington, CTA

Marketing & Social Media Manager
(616) 258-7388 ext. 3571

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Leslie Hastings, CHSP, CASE

National Sales Manager
(703) 469-1784

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Kelsey Helstowski, CTA

National Sales Manager
(877) 847-4847 ext. 3546

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Abby Jefferson, CTA

Executive Coordinator
(616) 258-7388 ext. 3552

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Kate Lieto, CTA

Director of Marketing
(616) 258-7388 ext. 3553

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Kelly Messerly, CTA

Marketing Content Manager
(616) 258-7388 ext. 3558

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Tim Nelson, CMP, CTA

Director of Sales & Services
(877) 847-4847 ext. 3556

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Andie Newcomer, CMP, GMS, CTA

Director of Events
(877) 847-4847 ext. 3559

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Andrea Robyns, CTA

Marketing Technology Director
(616) 258-7388 ext. 3550

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Heidi Schmitt, GMS, CTA

Director of State Accounts
(877) 847-4847 ext. 3557

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We don’t have to tell you that COVID-19 has dramatically impacted the tourism and hospitality industries. Experience Grand Rapids has had to make some difficult staffing decisions to control costs and better position the organization for the future. Rest assured, Experience Grand Rapids is still here for you. The team members above can be reached via phone or email.

Board of Directors

Thank you to our Board of Directors that share their passion for Grand Rapids.

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