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Brandy McCallum

Brandy McCallum

Convention Services Manager

AKA: Queen of Calm
(616) 233-3543



Convention Services for State Groups, Supporting Attendance Building Efforts prior to and providing extraordinary service while in Grand Rapids!


Western Michigan University, Haworth College of Business BBA in Marketing, Minor General Business, Certified Tourism Ambassador

Volunteer Associations:

Grand Rapids Public Schools, Alpha Kappa Alpha Sorority Incorporated, Endless Opportunities, 97.3 The Beat WJWC

Professional Associations:

Society of Government Meeting Planners; Michigan Society of Association Executives

How long have you worked in the Tourism Industry?

9 Years

How did you become a part of the Tourism Industry?

I moved to Las Vegas in 2008 two weeks after I graduated from College for a personal assistant/event planning job with 2 suitcases.  After a year in the position and learning a little more about Sin City, I applied to work at ARIA Resort and Casino.  My very first position was as a Guest Services Representative on the Opening team for ARIA and the rest is history.  I love hospitality and 9 years later it seems to like me too!

Favorite Vacation Spot?

I love Las Vegas!  My favorite part of living there were the Staycations and restaurants.  Outside of Vegas I can’t turn down a good beach and beautiful ocean view, doesn’t really matter where.

One piece of advice or tip you would give to a first time visitor to Grand Rapids?

Grab a downtown dining map and start walking.  I love that Grand Rapids has a downtown that is walkable with plenty of great restaurants and breweries to explore.  I love food and there are more than enough places to go in this city.