Brandy McCallum
Convention Services Manager
AKA: Queen of Calm
BMcCallum@ExperienceGR.com
(616) 233-3543
Focus:
Convention Services for State Groups, Supporting Attendance Building Efforts prior to and providing extraordinary service while in Grand Rapids!
Education:
Western Michigan University, Haworth College of Business BBA in Marketing, Minor General Business, Certified Tourism Ambassador
Volunteer Associations:
Grand Rapids Public Schools, Alpha Kappa Alpha Sorority Incorporated, Endless Opportunities, 97.3 The Beat WJWC
Professional Associations:
Society of Government Meeting Planners; Michigan Society of Association Executives
How long have you worked in the Tourism Industry?
9 Years
How did you become a part of the Tourism Industry?
I moved to Las Vegas in 2008 two weeks after I graduated from College for a personal assistant/event planning job with 2 suitcases. After a year in the position and learning a little more about Sin City, I applied to work at ARIA Resort and Casino. My very first position was as a Guest Services Representative on the Opening team for ARIA and the rest is history. I love hospitality and 9 years later it seems to like me too!
Favorite Vacation Spot?
I love Las Vegas! My favorite part of living there were the Staycations and restaurants. Outside of Vegas I can’t turn down a good beach and beautiful ocean view, doesn’t really matter where.
One piece of advice or tip you would give to a first time visitor to Grand Rapids?
Grab a downtown dining map and start walking. I love that Grand Rapids has a downtown that is walkable with plenty of great restaurants and breweries to explore. I love food and there are more than enough places to go in this city.
