New Trip
  • Your Trip is Empty
View My Trip ›

Kim Young

Kim Young

Vice President of Information Systems

AKA: Dutchess of Data
(616) 258-7388 ext. 3555

Twitter Icon LinkedIn


Ensuring that our technology initiatives bring business value, improves our processes, solves business issues, maintains a solid infrastructure and transforms how we do business at Experience Grand Rapids.


Central Michigan University, BA, Recreation & Park Administration, Certified Tourism Ambassador. 

Professional Associations:

Destination Marketing Association International, Alpha Sigma Tau

How long have you worked in the Tourism Industry?

30 years

How did you become a part of the Tourism Industry?

During college I worked seasonally in amusement parks and waterparks. I continued on after I graduated by working in waterparks as a Group Sales Manager and for a short time as a Parks and Recreation Director. Selling and tracking group business, lead to working within CRM databases, which over time transferred into other technology and information-based systems.

Favorite Vacation Spot?

I don't have a favorite, but rather enjoy having different experiences each time.

One piece of advice or tip you would give to a first time visitor to Grand Rapids?

Get out of your hotel room and the area surrounding it. If you don't have a car, just take a taxi or Uber, to experience something different.