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  • Downtown
    Enjoy a huge range of entertainment, dining, shopping and sightseeing opportunities, all within an easy, eye-catching 10-minute walk.
    West Side
    From tigers and coffee to meat markets and Mexican restaurants, the West Side is a fascinating mix of old-school and up-and-coming.
    Grit, growth and creativity characterize this downtown neighborhood, which boasts unique galleries, clever dining spots and many pleasant…
    Heritage Hill
    One of the nation’s top old-house neighborhoods – with 1,300 buildings dating back to 1844 – is just a five-minute walk from downtown.
    Medical Mile
    This world-class health-sciences corridor is spurring new retail and residential developments well beyond its namesake mile.
    North Quarter
    The city’s largest park, tiniest burger joint, oldest sweet shop and newest best-bar winner are just a few of the pleasures that await visitors.…
    Diversity is the hallmark of Southtown, with numerous ethnic groups contributing to a vibrant mix of restaurants, shops and events.
    An eclectic mix of specialty shops, galleries, restaurants and entertainment venues reflect this area’s friendly, funky, fabulous character.

    Kim Young

    Kim Young

    Vice President of Information Systems

    AKA: Dutchess of Data
    (616) 258-7388 ext. 3555

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    Ensuring that our technology initiatives bring business value, improves our processes, solves business issues, maintains a solid infrastructure and transforms how we do business at Experience Grand Rapids.


    Central Michigan University, BA, Recreation & Park Administration, Certified Tourism Ambassador. 

    Professional Associations:

    Destination Marketing Association International, Alpha Sigma Tau

    How long have you worked in the Tourism Industry?

    30 years

    How did you become a part of the Tourism Industry?

    During college I worked seasonally in amusement parks and waterparks. I continued on after I graduated by working in waterparks as a Group Sales Manager and for a short time as a Parks and Recreation Director. Selling and tracking group business, lead to working within CRM databases, which over time transferred into other technology and information-based systems.

    Favorite Vacation Spot?

    I don't have a favorite, but rather enjoy having different experiences each time.

    One piece of advice or tip you would give to a first time visitor to Grand Rapids?

    Get out of your hotel room and the area surrounding it. If you don't have a car, just take a taxi or Uber, to experience something different.