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  • Downtown
    Enjoy a huge range of entertainment, dining, shopping and sightseeing opportunities, all within an easy, eye-catching 10-minute walk.
    West Side
    From tigers and coffee to meat markets and Mexican restaurants, the West Side is a fascinating mix of old-school and up-and-coming.
    Grit, growth and creativity characterize this downtown neighborhood, which boasts unique galleries, clever dining spots and many pleasant…
    Heritage Hill
    One of the nation’s top old-house neighborhoods – with 1,300 buildings dating back to 1844 – is just a five-minute walk from downtown.
    Medical Mile
    This world-class health-sciences corridor is spurring new retail and residential developments well beyond its namesake mile.
    North Quarter
    The city’s largest park, tiniest burger joint, oldest sweet shop and newest best-bar winner are just a few of the pleasures that await visitors.…
    Diversity is the hallmark of Southtown, with numerous ethnic groups contributing to a vibrant mix of restaurants, shops and events.
    An eclectic mix of specialty shops, galleries, restaurants and entertainment venues reflect this area’s friendly, funky, fabulous character.

    Nancy Ruppert

    Nancy Ruppert

    Convention Development Manager

    AKA: Investigator Fancy
    (877) 847-4847 ext. 3549



    • Researching national associations website looking for new convention business to fill our area hotels.
    • Finding community members who belong to national associations and/or sit on national boards to help me Bring It To GR.  
    • Working together with EXGR team to grow Grand Rapids by bringing conventions here.


    Certified Tourism Ambassador
    Degrees in Hospitality and Business Management

    Volunteer Associations:

    First Baptist Church Howard City
    Michigan Cares for Tourism

    How long have you worked in the Tourism Industry?

    30+ Years

    How did you become a part of the Tourism Industry?

    I graduated from Davenport University with a degree in Hospitality Management and while going to college started working at restaurants then as a hotel sales manager to my current position with Experience Grand Rapids.

    Favorite Vacation Spot?


    One piece of advice or tip you would give to a first time visitor to Grand Rapids?

    Visit the Experience Grand Rapids website to find all there is to do in our city.  Restaurants, attractions, calendar of events, you don't want to miss anything.