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Convention Services

Tips, Tools and Support

We know meetings. We know planners. We know Grand Rapids. You know what your group wants and needs. Together, we can make your upcoming event the best yet!

Now that the decision has been made to meet in Grand Rapids, it's time for the fun part. It starts with this site - a comprehensive resource, available round the clock for planning your Grand Rapids conference or event, and it extends to a services team that will work side by side with you to ensure your success. Whatever your need, the Convention Services Manager assigned to your event is here to help you every step of the way. Consider us an extra extension of your staff, and it's entirely complimentary. 

Our Services

Promotional Tools, including save-the-date postcards and custom attendance building materials, promotional video, photo library, Grand Rapids information, and more.

Planning Tools, including local service providers, maps and travel information, suggested tour ideas, site visit and transportation coordination, calendar of events, and official welcome letters.

On-Site Services, including attendee discounts, temporary staffing support, information table, wayfinding, and dining alerts.

Contact the Convention Services Team for more information at Services@ExperienceGR.com.

Meet the Convention Services Team Grand Response

Tim Nelson- Director of Convention Services at Experience Grand Rapids, 2019.

Tim Nelson, Director of Convention Services

Photo Credit: Experience Grand Rapids


Brandy McCallum-Martin

Brandy McCallum-Martin, Convention Services Manager

Photo Credit: Experience Grand Rapids


What Attendees Are Saying

Don't take our word for it - hear what meeting attendees are saying about their time in Grand Rapids. Make Grand Rapids your next meeting destination.