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  • Destination
  • Downtown
    Enjoy a huge range of entertainment, dining, shopping and sightseeing opportunities, all within an easy, eye-catching 10-minute walk.
    West Side
    From tigers and coffee to meat markets and Mexican restaurants, the West Side is a fascinating mix of old-school and up-and-coming.
    Grit, growth and creativity characterize this downtown neighborhood, which boasts unique galleries, clever dining spots and many pleasant…
    Heritage Hill
    One of the nation’s top old-house neighborhoods – with 1,300 buildings dating back to 1844 – is just a five-minute walk from downtown.
    Medical Mile
    This world-class health-sciences corridor is spurring new retail and residential developments well beyond its namesake mile.
    North Quarter
    The city’s largest park, tiniest burger joint, oldest sweet shop and newest best-bar winner are just a few of the pleasures that await visitors.…
    Diversity is the hallmark of Southtown, with numerous ethnic groups contributing to a vibrant mix of restaurants, shops and events.
    An eclectic mix of specialty shops, galleries, restaurants and entertainment venues reflect this area’s friendly, funky, fabulous character.

    Convention Services

    Tips, Tools and Support

    We know meetings. We know planners. We know Grand Rapids. You know what your group wants and needs. Together, we can make your upcoming event the best yet!

    Now that the decision has been made to meet in Grand Rapids, it's time for the fun part. It starts with this site - a comprehensive resource, available round the clock for planning your Grand Rapids conference or event, and it extends to a services team that will work side by side with you to ensure your success. Whatever your need, the Convention Services Manager assigned to your event is here to help you every step of the way. Consider us an extra extension of your staff, and it's entirely complimentary. 

    Our Services

    Promotional Tools, including save-the-date postcards and custom attendance building materials, promotional video, photo library, Grand Rapids information, and more.

    Planning Tools, including local service providers, maps and travel information, suggested tour ideas, site visit and transportation coordination, calendar of events, and official welcome letters.

    On-Site Services, including attendee discounts, temporary staffing support, information table, wayfinding, and dining alerts.

    Contact the Convention Services Team for more information at

    Meet the Convention Services Team Grand Response

    Tim Nelson- Director of Convention Services at Experience Grand Rapids, 2019.

    Tim Nelson, Director of Convention Services

    Photo Credit: Experience Grand Rapids

    Brandy McCallum-Martin

    Brandy McCallum-Martin, Convention Services Manager

    Photo Credit: Experience Grand Rapids

    What Attendees Are Saying

    Don't take our word for it - hear what meeting attendees are saying about their time in Grand Rapids. Make Grand Rapids your next meeting destination.