Contact Us

Use the list below to locate the appropriate contact person, or call/email our office at:

171 Monroe Ave NW, Suite 545
Grand Rapids, MI 49503
(616) 258-7388 (877) VISIT GR
VisitUs@ExperienceGR.com

Staff can be emailed directly by using first initial last name [at] ExperienceGR.com.

Staff Listings
Leadership Team

Doug Small- President & CEO at Experience Grand Rapids, 2019.

Doug Small President

DSmall@ExperienceGR.com (616) 258-7388 ext. 3541

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Janet Korn- Senior Vice President at Experience Grand Rapids, 2019.

Janet Korn Senior Vice President

JKorn@ExperienceGR.com (616) 258-7388 ext. 3545

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Jordoun Eatman, President of Engagement and Inclusion.

Jordoun Eatman Vice President of Engagement & Inclusion

JEatman@ExperienceGR.com (616) 258-7388 ext. 3568

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Dan Jonkman- Vice President of Finance and Administration at Experience Grand Rapids, 2019.

Dan Jonkman Vice President of Finance & Administration

DJonkman@ExperienceGR.com (616) 258-7388 ext. 3548

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Mary Manier- Vice President of Sales and Services at Experience Grand Rapids, 2019

Mary Manier, CTP, CTIS Vice President of Sales & Services

MManier@ExperienceGR.com (877) 847-4847 ext. 3554

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Kim Young- Vice President of Information Systems at Experience Grand Rapids, 2019.

Kim Young Vice President of Information Systems

KYoung@ExperienceGR.com (616) 258-7388 ext. 3555

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Staff Photo of Aranza Agoytia, Marketing Specialist

Aranza Agoytia Marketing Specialist

AAgoytia@ExperienceGR.com (616) 258-7388 ext. 3576

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Britny Avery, Specialty Sales Manager

Britny Avery Specialty Sales Manager

BAvery@ExperienceGR.com (877) 847-4847 ext. 3574

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Lilly Baker, Sales Administrator

Lilly Baker Sales Administrator

LBaker@ExperienceGR.com (616) 258-7388 ext. 3562

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Jessica Briggs - Event Manager

Jessica Briggs Events Manager

JBriggs@ExperienceGR.com (616) 258-7388 ext. 3573

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Marlene Bushouse- Senior Sales Administrator at Experience Grand Rapids, 2019.

Marlene Bushouse Senior Sales Administrator

MBushouse@ExperienceGR.com (616) 258-7388

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Lauren Callahan, Convention Services Manager

Lauren Callahan Convention Services Manager

LCallahan@ExperienceGR.com (877) 847-4847 ext. 3556

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Carol Campbell- Accounting Manager at Experience Grand Rapids, 2019

Carol Campbell Accounting Manager

CCampbell@ExperienceGR.com (616) 258-7388 ext. 3572

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Carly Contreras, Marketing Coordinator

Carly Contreras Marketing Coordinator

CContreras@ExperienceGR.com (616) 258-7388 ext. 3577

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Qi'Shaun Coyle, Program Engagement Coordinator

Qi'Shaun Coyle Program Engagement Coordinator

QCoyle@ExperienceGR.com (616) 258-7388 ext. 3566

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Patty Delaney - Events and Guest Services Manager

Patty Delaney, CMP Events Manager

PDelaney@ExperienceGR.com (616) 258-7388 ext. 3578

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Ronda Garmon- Visitors Concierge at Experience Grand Rapids, 2019.

Ronda Garmon Visitor Concierge

RGarmon@ExperienceGR.com (616) 258-7388 ext. 3542

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Laura Greiner, National Sales Manager

Laura Greiner National Sales Manager

LGreiner@ExperienceGR.com (877) 847-4847 ext. 3547

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Rachel Greiner, Marketing & Social Media Manager

Rachel Greiner Marketing & Social Media Manager

RGreiner@ExperienceGR.com (616) 258-7388 ext. 3571

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Leslie Hastings

Leslie Hastings, CHSP, CASE National Sales Manager

LHastings@ExperienceGR.com (703) 469-1784

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Kelsey Helstowski- Associate Director of Sales at Experience Grand Rapids, 2019.

Kelsey Helstowski Director of Sales

KHelstowski@ExperienceGR.com (877) 847-4847 ext. 3546

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Abby Jefferson - Executive Coordinator

Abby Jefferson Executive Coordinator

AJefferson@ExperienceGR.com (616) 258-7388 ext. 3552

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Kate Lieto - Director of Marketing

Kate Lieto Associate VP of Marketing

KLieto@ExperienceGR.com (616) 258-7388 ext. 3553

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Jade Lowe, Convention Services Manager

Jade Lowe Convention Services Manager

JLowe@ExperienceGR.com (877) 847-4847 ext. 3579

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Brandy McCallum-Martin

Brandy M. Martin Director of Convention Services

BMartin@ExperienceGR.com (877) 847-4847 Ext. 3543

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Jaylyn McCloy, Marketing Partnership Manager

Jaylyn McCloy Marketing Partnership Manager

JMcCloy@ExperienceGR.com (616) 258-7388 ext. 3565

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Michael McKersie - Systems Administrator

Michael McKersie, CompTIA A+ Systems Administrator

MMcKersie@ExperienceGR.com (616) 258-7388 ext. 3551

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Karen Melton - Guest Experience Supervisor

Karen Melton Guest Services Supervisor

KMelton@ExperienceGR.com (616) 258-7388 ext. 3575

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Kelly Messerly- Marketing Content Manager at Experience Grand Rapids, 2019.

Kelly Messerly Marketing Content Manager

KMesserly@ExperienceGR.com (616) 258-7388 ext. 3558

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Convention Services Specialist Kahlisha Mosley

Kahlisha Mosley Convention Services Specialist

KMosley@ExperienceGR.com (877) 847-4847 ext. 3564

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Andie Newcomer, Director of Events at Experience Grand Rapids, 2019.

Andie Newcomer, CMP, GMS Director of Events

ANewcomer@ExperienceGR.com (877) 847-4847 ext. 3559

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Andrea Robyns- Marketing Technology Director at Experience Grand Rapids, 2019.

Andrea Robyns Marketing Technology Director

ARobyns@experiencegr.com (616) 258-7388 ext. 3550

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Heidi Schmitt- Director of State Accounts at Experience Grand Rapids, 2019.

Heidi Schmitt, GMS Director of State Accounts

HSchmitt@ExperienceGR.com (877) 847-4847 ext. 3557

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Jessica Sobie Henderhan, National Sales Manager

Jessica Sobie Henderhan National Sales Manager

JHenderhan@ExperienceGR.com (877) 847-4847 ext. 3549

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Jack Stanley, Video Media Manager

Jack Stanley Video Media Manager

JStanley@ExperienceGR.com (616) 258-7388 ext. 3567

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Board of Directors

Thank you to our Board of Directors that share their passion for Grand Rapids.

Explore our Board