Contact Us

Use the list below to locate the appropriate contact person, or call/email our office at:

171 Monroe Ave NW, Suite 545
Grand Rapids, MI 49503
(616) 258-7388 (877) VISIT GR
VisitUs@ExperienceGR.com

Staff can be emailed directly by using first initial last name [at] ExperienceGR.com.

Staff Listings
Leadership Team

Doug Small- President & CEO at Experience Grand Rapids, 2019.

Doug Small, CTA President

DSmall@ExperienceGR.com (616) 258-7388 ext. 3541

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Janet Korn- Senior Vice President at Experience Grand Rapids, 2019.

Janet Korn, CTA Senior Vice President

JKorn@ExperienceGR.com (616) 258-7388 ext. 3545

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Jordoun Eatman, President of Engagement and Inclusion.

Jordoun Eatman, CTA Vice President of Engagement & Inclusion

JEatman@ExperienceGR.com (616) 258-7388 ext. 3568

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Dan Jonkman- Vice President of Finance and Administration at Experience Grand Rapids, 2019.

Dan Jonkman, CTA Vice President of Finance & Administration

DJonkman@ExperienceGR.com (616) 258-7388 ext. 3548

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Mary Manier- Vice President of Sales and Services at Experience Grand Rapids, 2019

Mary Manier, CTP, CTIS, CTA Vice President of Sales & Services

MManier@ExperienceGR.com (877) 847-4847 ext. 3554

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Kim Young- Vice President of Information Systems at Experience Grand Rapids, 2019.

Kim Young, CTA Vice President of Information Systems

KYoung@ExperienceGR.com (616) 258-7388 ext. 3555

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Britny Avery, Specialty Sales Manager

Britny Avery, CTA Specialty Sales Manager

BAvery@ExperienceGR.com (877) 847-4847 ext. 3574

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Jessica Briggs - Event Manager

Jessica Briggs Events Manager

JBriggs@ExperienceGR.com (616) 258-7388 ext. 3573

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Marlene Bushouse- Senior Sales Administrator at Experience Grand Rapids, 2019.

Marlene Bushouse, CTA Senior Sales Administrator

MBushouse@ExperienceGR.com (616) 258-7388

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Carol Campbell- Accounting Manager at Experience Grand Rapids, 2019

Carol Campbell, CTA Accounting Manager

CCampbell@ExperienceGR.com (616) 258-7388 ext. 3572

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Carly Contreras, Marketing Coordinator

Carly Contreras, CTA Marketing Coordinator

CContreras@ExperienceGR.com (616) 258-7388 ext. 3577

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Patty Delaney - Events and Guest Services Manager

Patty Delaney, CMP, CTA Events Manager

PDelaney@ExperienceGR.com (616) 258-7388 ext. 3578

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Laura Edgington- Marketing Manager at Experience Grand Rapids, 2019.

Laura Edgington, CTA Marketing & Social Media Manager

LEdgington@ExperienceGR.com (616) 258-7388 ext. 3571

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Ronda Garmon- Visitors Concierge at Experience Grand Rapids, 2019.

Ronda Garmon, CTA Visitor Concierge

RGarmon@ExperienceGR.com (616) 258-7388 ext. 3542

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Leslie Hastings

Leslie Hastings, CHSP, CASE National Sales Manager

LHastings@ExperienceGR.com (703) 469-1784

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Kelsey Helstowski- National Sales Manager at Experience Grand Rapids, 2019.

Kelsey Helstowski, CTA National Sales Manager

KHelstowski@ExperienceGR.com (877) 847-4847 ext. 3546

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Abby Jefferson - Executive Coordinator

Abby Jefferson, CTA Executive Coordinator

AJefferson@ExperienceGR.com (616) 258-7388 ext. 3552

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Kate Lieto - Director of Marketing

Kate Lieto, CTA Associate VP of Marketing

KLieto@ExperienceGR.com (616) 258-7388 ext. 3553

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Jade Lowe, Convention Services Specialist

Jade Lowe, CTA Convention Services & Events Specialist

JLowe@ExperienceGR.com (877) 847-4847 ext. 3579

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Brandy McCallum-Martin

Brandy M. Martin, CTA Convention Services Manager

BMartin@ExperienceGR.com (877) 847-4847 Ext. 3543

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Jaylyn McCloy, Marketing Partnership Manager

Jaylyn McCloy Marketing Partnership Manager

JMcCloy@ExperienceGR.com (616) 258-7388 ext. 3565

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Michael McKersie - Systems Administrator

Michael McKersie, CompTIA A+ Systems Administrator

MMcKersie@ExperienceGR.com (616) 258-7388 ext. 3551

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Karen Melton - Guest Experience Supervisor

Karen Melton, CTA Guest Services Supervisor

KMelton@ExperienceGR.com (616) 258-7388 ext. 3575

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Kelly Messerly- Marketing Content Manager at Experience Grand Rapids, 2019.

Kelly Messerly, CTA Marketing Content Manager

KMesserly@ExperienceGR.com (616) 258-7388 ext. 3558

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Tim Nelson- Director of Sales & Services at Experience Grand Rapids, 2019.

Tim Nelson, CMP, CTA Director of Sales & Services

TNelson@ExperienceGR.com (877) 847-4847 ext. 3556

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Andie Newcomer, Director of Events at Experience Grand Rapids, 2019.

Andie Newcomer, CMP, GMS, CTA Director of Events

ANewcomer@ExperienceGR.com (877) 847-4847 ext. 3559

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Andrea Robyns- Marketing Technology Director at Experience Grand Rapids, 2019.

Andrea Robyns, CTA Marketing Technology Director

ARobyns@experiencegr.com (616) 258-7388 ext. 3550

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Heidi Schmitt- Director of State Accounts at Experience Grand Rapids, 2019.

Heidi Schmitt, GMS, CTA Director of State Accounts

HSchmitt@ExperienceGR.com (877) 847-4847 ext. 3557

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Jack Stanley, Video Media Manager

Jack Stanley, CTA Video Media Manager

JStanley@ExperienceGR.com (616)258-7388 ext. 3567

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Board of Directors

Thank you to our Board of Directors that share their passion for Grand Rapids.

Explore our Board