Contact Us

Use the list below to locate the appropriate contact person, or call/email our office at:

171 Monroe Ave NW, Suite 545
Grand Rapids, MI 49503
(616) 258-7388 (877) VISIT GR
VisitUs@ExperienceGR.com

Staff can be emailed directly by using first initial last name [at] ExperienceGR.com.

Staff Listings
Leadership Team

Doug Small- President & CEO at Experience Grand Rapids, 2019.

Doug Small President

DSmall@ExperienceGR.com (616) 258-7388 ext. 3541

Learn More

Janet Korn- Senior Vice President at Experience Grand Rapids, 2019.

Janet Korn Senior Vice President

JKorn@ExperienceGR.com (616) 258-7388 ext. 3545

Learn More

Jordoun Eatman, President of Engagement and Inclusion.

Jordoun Eatman Vice President of Engagement & Inclusion

JEatman@ExperienceGR.com (616) 258-7388 ext. 3568

Learn More

Dan Jonkman- Vice President of Finance and Administration at Experience Grand Rapids, 2019.

Dan Jonkman Vice President of Finance & Administration

DJonkman@ExperienceGR.com (616) 258-7388 ext. 3548

Learn More

Mary Manier- Vice President of Sales and Services at Experience Grand Rapids, 2019

Mary Manier, CTP, CTIS Vice President of Sales & Services

MManier@ExperienceGR.com (877) 847-4847 ext. 3554

Learn More

Kim Young- Vice President of Information Systems at Experience Grand Rapids, 2019.

Kim Young Vice President of Information Systems

KYoung@ExperienceGR.com (616) 258-7388 ext. 3555

Learn More

Britny Avery, Specialty Sales Manager

Britny Avery Specialty Sales Manager

BAvery@ExperienceGR.com (877) 847-4847 ext. 3574

Learn More

Jessica Briggs - Event Manager

Jessica Briggs Events Manager

JBriggs@ExperienceGR.com (616) 258-7388 ext. 3573

Learn More

Marlene Bushouse- Senior Sales Administrator at Experience Grand Rapids, 2019.

Marlene Bushouse Senior Sales Administrator

MBushouse@ExperienceGR.com (616) 258-7388

Learn More

Carol Campbell- Accounting Manager at Experience Grand Rapids, 2019

Carol Campbell Accounting Manager

CCampbell@ExperienceGR.com (616) 258-7388 ext. 3572

Learn More

Carly Contreras, Marketing Coordinator

Carly Contreras Marketing Coordinator

CContreras@ExperienceGR.com (616) 258-7388 ext. 3577

Learn More

Patty Delaney - Events and Guest Services Manager

Patty Delaney, CMP Events Manager

PDelaney@ExperienceGR.com (616) 258-7388 ext. 3578

Learn More

Ronda Garmon- Visitors Concierge at Experience Grand Rapids, 2019.

Ronda Garmon Visitor Concierge

RGarmon@ExperienceGR.com (616) 258-7388 ext. 3542

Learn More

Leslie Hastings

Leslie Hastings, CHSP, CASE National Sales Manager

LHastings@ExperienceGR.com (703) 469-1784

Learn More

Kelsey Helstowski- Associate Director of Sales at Experience Grand Rapids, 2019.

Kelsey Helstowski Associate Director of Sales

KHelstowski@ExperienceGR.com (877) 847-4847 ext. 3546

Learn More

Abby Jefferson - Executive Coordinator

Abby Jefferson Executive Coordinator

AJefferson@ExperienceGR.com (616) 258-7388 ext. 3552

Learn More

Kate Lieto - Director of Marketing

Kate Lieto Associate VP of Marketing

KLieto@ExperienceGR.com (616) 258-7388 ext. 3553

Learn More

Jade Lowe, Convention Services Specialist

Jade Lowe Convention Services & Events Specialist

JLowe@ExperienceGR.com (877) 847-4847 ext. 3579

Learn More

Brandy McCallum-Martin

Brandy M. Martin Convention Services Manager

BMartin@ExperienceGR.com (877) 847-4847 Ext. 3543

Learn More

Jaylyn McCloy, Marketing Partnership Manager

Jaylyn McCloy Marketing Partnership Manager

JMcCloy@ExperienceGR.com (616) 258-7388 ext. 3565

Learn More

Michael McKersie - Systems Administrator

Michael McKersie, CompTIA A+ Systems Administrator

MMcKersie@ExperienceGR.com (616) 258-7388 ext. 3551

Learn More

Karen Melton - Guest Experience Supervisor

Karen Melton Guest Services Supervisor

KMelton@ExperienceGR.com (616) 258-7388 ext. 3575

Learn More

Kelly Messerly- Marketing Content Manager at Experience Grand Rapids, 2019.

Kelly Messerly Marketing Content Manager

KMesserly@ExperienceGR.com (616) 258-7388 ext. 3558

Learn More

Tim Nelson- Director of Sales & Services at Experience Grand Rapids, 2019.

Tim Nelson, CMP Director of Sales & Services

TNelson@ExperienceGR.com (877) 847-4847 ext. 3556

Learn More

Andie Newcomer, Director of Events at Experience Grand Rapids, 2019.

Andie Newcomer, CMP, GMS Director of Events

ANewcomer@ExperienceGR.com (877) 847-4847 ext. 3559

Learn More

Andrea Robyns- Marketing Technology Director at Experience Grand Rapids, 2019.

Andrea Robyns Marketing Technology Director

ARobyns@experiencegr.com (616) 258-7388 ext. 3550

Learn More

Heidi Schmitt- Director of State Accounts at Experience Grand Rapids, 2019.

Heidi Schmitt, GMS Director of State Accounts

HSchmitt@ExperienceGR.com (877) 847-4847 ext. 3557

Learn More

Jack Stanley, Video Media Manager

Jack Stanley Video Media Manager

JStanley@ExperienceGR.com (616)258-7388 ext. 3567

Learn More

Board of Directors

Thank you to our Board of Directors that share their passion for Grand Rapids.

Explore our Board